Accessibility Statement

Last Updated: March 19, 2024

1. Our Commitment to Accessibility

Serora is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our goal is to ensure that all users, regardless of ability, can access and interact with our platform effectively.

2. Conformance Status

2.1 Standards Compliance

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities, including:

  • Visual impairments
  • Hearing impairments
  • Motor limitations
  • Cognitive disabilities
  • Speech disabilities

2.2 Compliance Monitoring

  • Regular accessibility testing
  • Automated testing tools
  • User feedback incorporation

3. Technical Implementation

3.1 Core Features

  • Semantic HTML structure
  • ARIA landmarks and labels
  • Proper heading hierarchy
  • Focus management
  • Skip navigation links
  • Form field labels and instructions

3.2 Visual Design

  • High contrast color schemes
  • Resizable text without loss of functionality
  • Clear visual hierarchy
  • Consistent navigation
  • Readable font choices
  • Sufficient spacing between elements

3.3 Interactive Elements

  • Keyboard navigation support
  • Visible focus indicators
  • Touch target sizing
  • Error identification and suggestions
  • Status messages and updates

4. Assistive Technology Support

4.1 Supported Technologies

Our website is designed to work with various assistive technologies, including:

  • Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
  • Voice Recognition: Dragon NaturallySpeaking
  • Screen Magnification: ZoomText, Windows Magnifier
  • Alternative Input: Switch controls, eye tracking
  • Browser Tools: Zoom, text resizing, custom stylesheets

4.2 Browser Compatibility

We support the following browsers with their accessibility features:

  • Google Chrome (latest versions)
  • Mozilla Firefox (latest versions)
  • Safari (latest versions)
  • Microsoft Edge (latest versions)

5. Content Accessibility

5.1 Text Content

  • Clear, simple language
  • Proper heading structure
  • Descriptive link text
  • Consistent terminology

5.2 Media Content

  • Alternative text for images
  • Captions for videos
  • Transcripts for audio content
  • Audio descriptions when needed

6. Known Limitations

While we strive for comprehensive accessibility, some content may have limitations:

  • Legacy content pending review and updates
  • Third-party content outside our direct control
  • User-generated content variations
  • Recently added features under assessment

7. Ongoing Improvements

We are actively working to improve accessibility through:

  • Regular accessibility audits
  • User feedback incorporation
  • Staff training and awareness
  • Technology updates and improvements
  • Documentation updates

8. Feedback and Support

8.1 Reporting Issues

If you encounter accessibility barriers on our website, please:

  • Use our accessibility feedback form
  • Email us at notifications@serora.org
  • Provide specific details about the issue
  • Include the page URL where the issue occurred
  • Describe your assistive technology (if relevant)

8.2 Response Time

  • Initial response within 24 hours
  • Status updates as we investigate
  • Resolution timeline when applicable

9. Additional Resources

  • Accessibility help documentation
  • Keyboard shortcuts guide
  • Alternative format requests
  • Browser accessibility settings guide

10. Contact Information

For accessibility-related assistance or feedback:

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